I already contacted customer service, but have not heard back!
Please allow up to 3 business days for our Customer Service Team to get back to you! We are fortunate to be growing very quickly, however, we are still adjusting to accommodate you all! If you need assistance right away, or just don't want to wait, f! The hours for our U.S. customer service phone line are 7AM-10PM EDT Mon-Sat.
We now maintain three international customer service phone numbers!
South Africa: +27 87 195 0974
United Kingdom: +44 203 8687 281
I'm worried that you won't see my message before the 7-day trial expires, and I don't want to be charged!
We prioritize urgent cancellations and refunds to the best of our ability! If by chance we don't get to your request in time, we will be more than happy to issue a full refund for you.